Privacy Policy – Infinity Property Services
Infinity Property Services is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information.
Who We Are
Infinity Property Services provides fully managed property clearance and preparation services.
For any privacy-related queries, please contact us at:
Email:
info@infinitypropertyservices.co.uk
What Information We Collect
We may collect and process the following information:
- Your name, address, email address, and telephone number
- Property details relevant to the services we provide
- Information provided by solicitors, executors, or family members in relation to a property
- Any correspondence you send to us
How We Use Your Information
We use your information to:
- Provide and manage our services
- Communicate with you regarding your enquiry or project
- Coordinate works with contractors and third-party service providers
- Handle sensitive matters such as property clearance and family liaison
- Comply with legal and regulatory obligations
Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Contractual necessity – to deliver services you have requested
- Legitimate interests – to manage and improve our services
- Legal obligation – to comply with applicable laws and regulations
Sharing Your Information
We may share your information with:
- Trusted contractors and service providers involved in delivering your project
- Professional advisors such as solicitors or estate agents (where relevant)
- Regulatory or legal authorities where required
All third parties are required to respect the security of your personal data and treat it in accordance with the law.
Handling Sensitive Situations
Given the nature of probate and property clearance work, we understand that some situations are sensitive. We handle all personal information with discretion, professionalism, and respect at all times.
Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
Data Retention
We only retain your personal data for as long as necessary to:
- Fulfil the purposes we collected it for
- Satisfy any legal, accounting, or reporting requirements
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Email: info@infinitypropertyservices.co.uk
Updates to This Policy
We may update this policy from time to time. Any changes will be posted with an updated revision date.